Charmae Estrada
PHPrompt and straightforward assistance Prompt and straightforward assistance. You get answers immediately. My concern was resolved without having to wait long. Very knowledgeable support. The product is as good as the support team
Chris Bash
GBThey do not have customer service They do not have customer service. They don't have a number to call. If you have issues, and we have had a few, it's impossible to get them handled quickly. I've told them this multiple times to improve customer service, they don't want to.
Alex Cooney
ZAHad a great experience with their… Had a great experience with their support, sorted the issue for me and were very responsive. Thanks for your help Roshni.
Kadir
GBAVOID!! Extremely poor customer service Extremely poor customer service, they take ages to respond to simple tickets. Theres no one to speak to over the phone and when trying to escalate a problem theres a massive disconnect between the individuals taking your ticket and the developers on the backend. Information is not relayed well between the teams and the time to deal with minor issues is unsatisfactory. Not good for a business which is scaling rapidly. If you cancel your subscription they also block you from many feature’s immediately even though you have paid for the months use
Felix Kottek
DESales Dialer changes number country prefix Their feature Sales Dialer has a technical problem where it changes the country code of numbers if the numbers have a certain length. Customer support does not help me and does not solve the problem. Dear Team of Justcall, thank you for your response. However: Where is this mysterious option do prevent the system from automatically adding a +1 to the number? Thank you in advance. Also I was talking to customer support for days while they always ensured "no, your system is not calling an american number". I already suspected this and customer service ridiculed me for this.