lori Kuzia
GBGreat phone support great application process! I’ve been using Leaserunner for years and really trust them! Many tenants are reluctant to pay for an application before even seeing the home. However, it’s a very helpful tool to give the tenant the free part of the application which they readily fill out. That way I know vital facts about them before even meeting up. When I do want yo move forward with screening I appreciate the deceitful in their reports. Most of all I appreciate always easily speaking to a live rep whenever I need customer support by phone.
Patient
GBVery responsive assistance when needed Very responsive assistance when needed. Overall a very intuitive company to use. We own 7 rentals and exclusively use them for all leases and payments.
John Bergquist
GBBest Tenant Review Tools! Best Tenant Review Tools! The nationwide eviction search, together with the financials review allows me to see if an applicant can afford the rent they're applying for. And setting up online payments (that the tenant pays for....bonus) is sooo much better than messing with checks. I use LeaseRunner on all 3 of my current rental properties and used to have 7 before selling some.
Phil Sgamma
GBLeaserunner has saved me so much time… Leaserunner has saved me so much time and energy executing leases. Great product. I have been using it for many years now. I would still like to see a very clear and obvious way to choose who on the lease receives the lease first. This is important for the head of house, or 'lead' tenant that needs to see it first. I am never sure who will end up getting the lease first until I click send, then often times I have to cancel and resend to adjust who will get it first. Clarifying this and being able to adjust before sending would be fantastic. Thanks for a great product! Phil
Karen Pagel
GBHorrible Horrible Two tenant screening reports and applicationsfor Brandy Fagan and Josh P were completed, showed up in lease runner for a day or so and are now totally missing in action. I submitted an email request to have you look into it and have not heard back from you. The signed leases that my tenants signed have never come back to me for signature. Major fail