customer
GBBrenden was most helpful in guiding me… Brenden was most helpful in guiding me to locate downloaded malware. However, the hackers must have dropped malware in other places. I unplugged my desktop and Wi-Fi for now. Thanks.
customer
GBThere is help Due to a computer scam I found myself suddenly in danger of ID Theft. Years ago I had signed up for ID Shield, and when I called I was relieved to immediately speak with a person not a machine. An alert was placed at once and I got all the information what to do to prevent damage. I gave 5 stars because the customer service is outstanding. Being very stressed and overwhelmed my initial call and three more with questions were answered in a professional, compassionate and patient way that calmed me down and helped me in a difficult time.
customer
GBI have issue with irs with my tax I… I have issue with irs with my tax I contact the law firm they can not help me I call the id shield so they give me advice and help me what to do so I’m still waiting for the outcome result yet
Susan D'Agostino
GBMy bank account was compromised by… My bank account was compromised by someone who got my social security and went into my account and took a substantial amount of money! I called ID Shield and was helped immediately…the gentleman that helped me was so thoughtful and kind..he was able to get a Fraud alert on my account immediately
Sharon
GBI was very worried and got great help at IDShield I was very worried and found conflicting information on an identity theft problem. The ID Shield agent, Brenden, was patient and very knowledgeable. He allowed me to ask questions and answered every one. He also knew exactly the information I would need going forward and provided that to me so that I could work on protecting us in the future. I am very grateful for his help.