Decent, but please stop fiddling too much EDIT: the gripes I was experiencing have finally been fixed and the work flow has been greatly improved. I have revised my review and opinion accordingly They have made changes to power diary lately that make it a lot more frustrating to use. I cannot open up notes or the video call functionality in a new tab any longer, even just hovering over a patient appointment slot now pulls up info that blocks visibility, the additional info for an appointment space is now so small I'm always having to scroll Essentially every change in the latest update has been purely cosmetic and then what has changed just adds more clicks for me to achieve the same outcome. They're fiddling with it so much that it's starting to become unusable and an unfriendly platform. Not to mention the persistent ongoing instability with the teleconferencing The issue with inability to open notes in a new tab was brought up to the company and still no change/improvement If you're looking for patient management software I would look elsewhere

Good customer service Good customer service, Ease of using it, video explanation for anything which is hard to understand, live chat for better understanding and support, easy invoicing and email services.

Powerdiary support and guidance is the… Powerdiary support and guidance is the standout. Always onhand to probelm solve and support with any issues.

Power Diary are not professional Power Diary market themselves as being created by health 'professionals' for health professionals. In the last month or so, they have made some significant changes to their software, without any consultation whatsoever. They operate very 'professionally' a Facebook group for users to discuss how to use the software etc. and give feedback. In response to these recent changes, numerous users have aired their feedback about it, including myself and - rather than professionally acknowledge it - power diary have systematically removed the posts, stating they are not kind and respectful. Of course, most of them were simply professional feedback and power diary has responded very unprofessionally by claiming that these things hurt people's feelings in the development team. I'm sorry, but if you alter software without consulting the customer base, and they give you feedback, and your feelings are hurt, perhaps you should either: - listen to your customers or - acknowledge that they too will be upset and you will likely lose them.

Look No Further As a small business owner I wanted to be sure that the program I purchased would be the high quality product I needed. I couldn’t afford the run around or stress. PowerDiary has been a godsend. It covers every possible need and use. Templates. Messaging. Invoicing. Client services. Booking. The list is endless. I highly recommend exploring PowerDiary as your go-to. Easy to use. Easy to individualise. It has everything.