Helpful chat and easy install the first time I had a number of pre-purchase questions that the chat operator patiently and politely answered. She confirmed that this is a Retail license (though incorrectly said that the ISO would be included in the download, otherwise 5 stars). If you need to chat, be patient, stay on the line and don't rely on the estimated wait time. Installation went smoothly. MS license verification tool confirmed that it was a Retail channel license. It also lists a Retail(Grace) channel license that has now expired. I suspect it is to allow 5 days for adding your license key or a temporary free version of Office 365 that MS wants you to buy. You can find the product for a few dollars less elsewhere but comments on many of those providers talk about how the key failed and they had to work with the seller to (hopefully) get a valid replacement key. My install was hassle free the first time.

License was valid but hard work required to take advantage of it. I needed clarification that the MS Office download would only work for the last three mac OS versions. I was able to get around it by going to learn.microsoft.com?en-us?officeupdates?update-history-office-for-mac (replace? by /) and downloading version 16.62 The instructions also didn't work. Going to redeem.microsoft.com and plugging the license key resulted in a complaint that I couldn't put in the key until I was logged in. But I was logged in. I found another way. And when I got there, the license was accepted.

I had purchased microsoft word 2019… I had purchased microsoft word 2019 from them in 2021, then this year 3 years later I had to reset my computer and lost the software as a result. My original product key no longer worked, I emailed them my problem and within an hour they sent me a new one and it worked and I was able to download my software with no problems. I would certainly buy from them again. Their price was great as well.

The product key they gave me is… I earlier gave a 1 star review because I thought they never responded to my email and gave me an invalid key. But when I checked my spam I had a response from them the same day I emailed them. After that I got immediate responses from them and the Microsoft key successfully worked

I bought software from this store 2… I bought software from this store 2 times and never been disappointed. I bough software from other stores and I had to troubleshoot and spend a lot of time. With DigitalKeyBox software installation is so smooth and easy. And works, I cant be more happy for the cost benefit I got. Highly recomended.