Absolutely the worst streaming platform… Absolutely the worst streaming platform there is. I signed up for Sling because it was offered at a lower price point than Youtube TV and others. I soon found out why. They claimed to have a no contract, no commitment service. I used this to my advantage and would sometimes add or remove different services seasonally. For example, I added their sports package so I could watch NCAA basketball. When the season was over, I contacted them to drop the add-on service. The confirmation of this was a bit murky, but it seemed to be done. After a few months, I realized I was still being charged for it. I called to inform them of their mistake. Rather than being apologetic or taking any accountability, they went on the offensive. The basically told me tough luck. They informed me that Sling, unlike other services is a "prepaid service". And as such, no refunds could ever be given. I informed them that what they were saying made no sense. Every cable company and streaming platform operates basically in the same way. There's money coming in and there's money going out and there are people who usually, in any company, have the ability to resolve customer service issues and make customers happy and retain them. I said that was OK - forget the refund - just give me a future credit for the amount of their mistake and I would stay with them and we would call it even. They explained that this couldn't be done either. There are no credits. There are no loyalty credits. I explained that they were losing a customer FOR LIFE, and they could care less. I asked to be elevated to a supervisor and they refused. I would sooner eat broken glass than ever give Sling one penny ever again. I've informed my entire family that Sling is on the forever blacklist. Go with YouTube TV. It's a bit more expensive, but totally worth it.

Awful customer service for tech issue The AirTV they sent me when I singed on stopped working to stream Sling. Multiple calls to customer service, and they won't offer a solution, a timeline, or replace the hardware they sent. One representative told me "By now you should own a smart TV." Unacceptable.

Scam Scam, nothing more Screen and sound completely off, wouldn't play right Called tech support, couldn't get it to work, wanted to cancel and get money back, same day as purchase. Nope. They keep your money no matter what including the prepaid months

Says they will cancel in the customer chat but still getting charged No refund after cancelling it “as per their policy”. I canceled in the customer service chat. But the errors seemed to be on their end.

I cancelled within 7 days of signing… I cancelled within 7 days of signing up; however, I was still charged. Why would Sling offer 7 days free trial, but still charge you when you have canceled? False advertising in my opinion. Sure, Sling stated I could watch for the balance of the month, but that was not what I thought a 7 day trial was!