Way Above and Beyond Duty - GREAT COMPANY Look In The Attic really saved me - I accidentally ordered the wrong color knobs and they checked an order from over 8 years ago - and asked me if I meant Cobalt Blue instead of Light Blue. This saved me a lot of hassle, time, embarrassment with my boss - I have never had a company do this way above and beyond the call of duty. WHAT A GREAT COMPANY! So glad I found you!

Don't do it! Don't do it!! Purchasing from this business was a DISASTER! I ordered from this site, to support small businesses, and they had, what i thought was, good quality, high-end door knobs. However, after purchasing a batch of doorknobs I realized that sadly this wasn't the case at all. This site is a complete and total scam. The knobs i received, were cheaply made, are literally falling apart and always coming loose. After less than 90-days of use one of the knobs broke off the base and shattered all over my bathroom floor. I reached out to the company and they claimed to send a replacement that i never received. (I've reported them to the BBB as well.) I found the same looking knobs on Wayfair, which i received and they are MUCH higher quality, costs less and backed by their great customer service. Look some place else. These people are crooks. Hope this review prevents at least one person from the scam and headaches of ordering from here.

Wish I'd never bought these! I spent a fortune on 6 Crystal Fluted Door Knob (Georgian Roped Plate Brushed Nickel) for our home that we are remodeling. I bought them in October but was not able to put them in until December. My construction supervisor (a master carpenter and perfectionist) installed all the handles. He told me as he installed them that the inside works were very cheaply made and not worth what I paid for them. Great! We started having trouble with the one on the master bedroom door right away. It was hard to turn. So he took it off and reinstalled it. It turned a little better, but it clicked every time I turned it. Yesterday morning I turned the knob to get out of our bedroom and it just kept turning! I was afraid I was going to have to crawl out of the bedroom window to get out. I emailed Look In The Attic customer service and they would not stand behind their product! Will said it was past the return date and there was nothing they could do. He said we probably put it on wrong. My construction supervisor has been building houses and remodeling houses for 30 years. He knows how to put on a door knob! I will never buy from them again!

Avoid this business like the plague Avoid this business like the plague, unless you want poor products, which often are not workable due to incomplete specifications on their website. As a result of incomplete specs, you may have to return items, paying exorbitant return costs, double shipping, and dealing with non responsive customer service. Customer Service ignores all questions and issues, product specs are inconsistent and incomplete, and their returns policy is punitive. My purchase was costly, as it was back ordered, then further delayed, costing me extra dollars with my contractor. Lack of product specs resulted in non working product, and they charged me shipping both ways plus an enormous restocking fee, despite the issues I raised. Customer Service is radio silent. Terrible business. Try House of Antique Hardware instead—much better business, customer service, spec info, and reasonable dealing with returns.

LEEDS Project Success As an architect - I work on LEED certified buildings and it is usually hard to find products to use. This company has a good selection - could be improved - and I can normally find what I need. Thanks. Gretchen