I hate having to give them one star I hate having to give them one star. I think I signed up accidently by clicking on something on facebook - I have no account set up with them - but they billed me for $120. I have a kid battling cancer - I can't afford the $120. Tried to call customer service - no response - they only respond to emails. Nice - really nice!

No notice or communication, just credit card charges The company doesn't send a notice letting you know your renewal will be happening and your credit card will be charged $120 or a receipt once it happens. The only way to realize a program you haven't used in quite some time has charged you more money is by looking at your credit card bill. Plus, when you do get on the website to cancel, you find out you don't get a prorated refund of the rest of the funds. Educators (and anyone else) switch to Canva, it's free and user friendly.

Disastrous Software Using lucid press for essays was an absolute pain. It was practically impossible to get everything set up. Once we miraculously did, it is impossible to run smoothly, no matter the computer. It is so freaking slow that it is an absolute pain. So many glitches and crap that I do not recommend anybody to use this crap.

Started a new trial but cancelled… Started a new trial but cancelled within the trial period and still charged a$120 subscription fee! Not to mention the only document I made would not load, so this account was pointless! Awful.

Billing without notification & No response when request for Refund I have requested a refund on the subscription that I had to cancel before the trial expires. But, still, the auto-billing still happens. I had sent 2 requests for a refund to the support team End up with a subscription had expired email notification. The best part now is I don't receive any refund for the canceled subscription. and no one from the support team is responding to my emails. It's very frustrating & disappointing Is Lucipress a legitimate website or a total scam?