francoisb
FRThis company is the worst I've seen This company is the worst I've seen. It's been a month now that we're waiting for the validation of our certificate. The communication via support tickets is useless, they keep asking the same information again and again, each time in a slightly different and unclear way and do not take into account the situation of a non-US company. We've given all the information that we could to prove our identity and it's never enough. If want to loose time, money and mental sanity Comodo is here to help.
Customer
GBI'm afraid your worst fears are⦠I'm afraid your worst fears are confirmed. I'm here because the customer support is so rude and unprofessional, not answering my installation question properly that I began to suspect a scam. The certificate didn't work but the guy didn't seem to want to help. The technical support link meant you had to register first but a chat line came up first. Eventually I registered but had the foresight not to use my normal password. I wouldn't use their keychain link either but its up to you!
customer
GBgarbage their .cert files are garbage. Their service is zero. And their online help text is full of unwarranted humor. Let me tell you one thing about humor: Humor needs good timing. Without timing it is annoying and insulting to the users who have a deadline to meet and are under pressure to deliver. Don't need to read your humor paragraphs before I get to your other garbage help.
Jakob
DKFor almost a month For almost a month, I have unsuccessfuly tried to renew my certificate with this company. Beware, they also operate under the name Sectigo, and presumably they'll soon get a third name, as comodo and sectigo are already tarnished beyond repair. They don't communicate back, they don't tell you what problems or next steps are, so you have to keep calling their support for any hope on progress. For the money paid for a certificate, this is a horrible scam.
Nik
RSXcitium is good av Xcitium is good av