I bought a steam key I bought a steam key, didn't get it after an hour or so. Couldn't login with the credentials they gave me or my email so I couldn't submit a ticket. I contacted PayPal to get it resolved. Hopefully it will.

Once again they fail to deliver I gave them a second chance, and purchased new software. I recieved the keys, but in their own text I needed both an ID and key. I wrote back, and as usual, their incompetent support replied that I should use the keys provided. After several mails back and forth even including screenshots, they finaly wrote back that they would look into it. Not quite the fast and easy purchase of software you would expect. I hope this encourage others to be aware and maybe look elsewhere for their purchases

Fantastic, when it works Generally the prices on CDKeyHouse are far lower than those on many other sites. It's unfortunate that about 20% of the time the delivery system is broken. I've had to contact support about receiving blank CD keys multiple times, luckily their support staff is on the ball even if their response can take days. It's clear that the website needs a redesign as it's quite buggy and won't even remember my payment currency. If they can re-work the entire site and fix the blank CD key issue, it would get a full 5 starts from me!

Awful Inconsisent Customer Service After submitting a ticket for a key that didn't work, I received my first response from customer service within a few hours. I responded back immediately with the necessary information and had to wait 2 days before the second response from customer service. I am still waiting for the third response and it has been over a day already. It has been a total 5 days since my purchase and I still don't have a working key. I just went ahead and bought a legitimate key from the publisher and will no longer be recommending or buying anything from CD Key House. Save yourself the trouble and just buy from the publisher.

ID Verification? I'm curious that how many days you're trying to verify? I submit a verification ticket ,It's been a week now，received nothing from them except the automated emails.customer service always has not been online , so can someone tell me how to get a refund? LOL ,btw,I also bought a game on this site，but they gave me another key of the game，and no reply to my ticket also. haha