Absolute Joke! Ordered a new motherboard on the 26th July. Contacted them via email on the 7th August as hadn't received item - NO RESPONSE. Contacted again on 9th August - NO RESPONSE. Just checked emails and an email from Worldpay refunding my money! Obviously held onto my money for 2 weeks with NO intention of supplying me with the item (WHICH IS IN STOCK!). If anyone wants my advice - STAY CLEAR OF THIS COMPANY!!!!

Ignorant. Unreliable. Verging on criminal I ordered a motherboard and a SSD on 18/08/2015. after a week with no goods I phoned. They where waiting for stock of the mother board and said they would send the SSD immediately. This was honoured and I decided to wait another week for the motherboard. It did not show up so I phoned to cancel and get a refund. I was put on hold and cut off. Now I cannot contact them I have tried to phone 20 odd times and emailed many times too. They don't answer the phone and ignore my emails. No goods have arrived and no refund has been issued . It is now 26/09/15 and no sign of a resolution. I am going to have to take this to trading standards as it is not right to hold on to customers money. In my eyes it is stealing.....

Not great but not entierly their fault Ordered some bits and heard nothing for ages, but it was due to an I.T issue and a French channel tunnel strike causing a delay in communication and product delivery. Did refund postage because of this though so would be happy to give them another chance.

Cheapest prices, for a reason Aqa labs had the cheapest prices for my computer parts on the internet by far, and the 5.99 delivery covered all 3 items I wanted. It said 7 to 10 working days, which in my case meant 9 days to 2 weeks, as working days do not include weekdays. It actually arrived 3 weeks and 1 day later, with no response from their customer service, even after I told them it had finally arrived. The parts I ordered, a motherboard, CPU and graphics card, arrived in bubble wrap in a very thin parcelforce paper bag. The item boxes were badly damaged, particularly the CPU's box, probably due to the poor packaging it arrived in, but the actual parts themselves were undamaged. I also noticed that the receipt said "FREE Delivery", in capital letters, but cost 5.99. Unless you don't have a deadline and don't mind wrecked packaging, or are on a very tight budget, I would avoid.

AVOID AVOID AVOID Placed my order on 06/08/2013 and waited 24 days to be told my package was cancelled. Three times I phoned for an update with them telling me it was on its way, the final and last time I phoned they told me the order had been cancelled and a refund had been given to me. I had to phone to find all this information out they wont even tell you if your order is cancelled after waiting 24 days with no information given. AVOID.