Bob Farrell
GBLong time confidence I have depended on Iyogi almost from the beginning when Microsoft handed over support questions. Success with these questions led to signing up for annual relationships. The skill level over the remote connection is normally as good as I have ever experienced. Note, the service is available 24/7. Any time I have a problem - late at night, weekends. If the resolution is not quite right, I reconnect and get it resolved immediately. Note, the cost for this superb year-long coverage, is in the range of only two hours from a local tech. Iyogi has worked hard to earn my business.
Alina Tomas
GBPar Excellence in computer knowledge/customer service/competency During my 5 years with Yogi Tech Support, diligence and perseverance in resolution of all my software problems and whatever maintenance. I can say that I have dealt with Microsoft and HP, and they far surpass others. I was not happy with former ones whereas Yogi was able to resolve all my problems with great patience, kindness, knowledge and speed/expediency. I have been very appreciative all these years because this kind of service you cannot pay enough.
Mr Ray Potter
GBVery dangerous I asked iyogi to fix a fault on my computer and all they did was make it worse, they never fix the problem and somehow and for only reasons they know deleted completely another program, when I got my engineer in he said that they had made a complete mess. It took him hours to rectify their faults.They took £60 cancel fee (rip off) even though I cancelled because of there incompetence, it has taken over a year (still not paid) so far to get a refund of any description, steer well clear of iyogi, they are thiefs
dawn cartermallin
GBOUT OF BUSINESS Please be aware the are NOW OUT OF BUSINESS. I used IYogi for a good few years in the early days and had nothing but good experiences. Their team was polite and capable, in fact watching them go into my computer taught me a lot. It was their team that told me to contact HP and send the computer back for free repair. In the last year they did try selling a lot that I never bought. When computers became self cleaning I didn't seem to need them anymore and discontinued my subscription.
Einar Jenssen
GBCompletely incompetent I called this company for problems with my MacAir. Worst experience I have had. Even their senior technicians were useless. They also con you into signing up with them by telling you that your computer is infected by spyware. Do not believe them. Worst of all they managed to erase 3 months of emails. I wasted 12 hours speaking to them ,no problem was solved and they erased important data. Avoid like the plague!