Ordered a custom Xbox one controller… Ordered a custom Xbox one controller and was never specifically told how long it would take. It took two months which might have changed my mind had I known a head of time. Got it and it didn’t work. Sent it back and was never contacted once by this pathetic company. I always had to call for weeks only to be given the run around. They finally gave me partial credit. They kept my money and I never got anything in return.

Almost 6 months and counting I made my order September 24, 2023 and I have yet not received it despite constant follow up. The answer (although not customer service's fault) is consistently that there are delays in pieces resulting in delays in assembly. I really didn't want to write a review but I am out of options. Some sort of compensation needs to come through as I have never been so disappointed and frustrated by an online order of this value nor a customer experience.

A company that stands by their customers. Was worried about an order that was taking a bit long...received a call back from rep who was totally professional and eager to make things good. He was very helpful.... and super nice to work with.

the team at this company is incredibly… the team at this company is incredibly talented and professional. they worked closely with me to bring my vision to life, and the end result is a beautifully airbrushed controller.

DO NOT BUY ANYTHING FROM THIS SITE I ordered a controller for my son 3&1/2 months ago. I have kept in touch by email. They responded by saying " it takes a long time, its being polished, due to demand and a shortage of workers the orocess is slow" Personally this place takes your money and thats it. So I just kissed 400 dollars goodbye.DO NOT BUY ANYTHING FROM THIS SITE. THEY TAKE YOUR MONEY AND NEVER DELIVER THE PRODUCY. BS ARTISTS