This is my first time ordering such a… This is my first time ordering such a large item online and I was happy with my experience. The tracking system which looks a lot like papa johns lol is great to watch your PC process but mine did sit at finishing build for almost 2 weeks. The computer is super powerful and I am able to run all of the sims titles and various other small games with no issues. The packaging that comes inside the Pc was really tight though so I would be careful as you remove it.

It's a beautiful build and it runs… It's a beautiful build and it runs everything I need it to just a all around good PC for the price

I purchased the gravemind pc as my… I am still mixed about about the whole experience however I can confidentiality say that I have never had an experience such a good with customer service before. The guy not only figure out the issues I had with the pc case, but helped me find the case, resolved some issues, get my pc in a timely manner, and other stuff as well. If I were to rate everything I would give pc performance a 5/5 (no complaints here), shipping a 2/5 (a few things came loose if not tightened done all the way), advertisement 1/5 (seem like they changed the halo flood theme pc without communicating with hiddenxperia about it and I ended up with a pc different from what I thought I would get), and lastly I would give customer support a 5/5 (was not expecting the service I got). So I think a 3 star review is sufficient for my case no pun intended. Outside of this experience I decided to either make it look like a coral reef (due to it looking like the fish tank I had in high school), make it look like cathedral (due to my foggy knowledge working with glass and tints) or make it look like lantern (due to the amount of glass the case has).

They make good stuff They make good stuff. As you wait for your computer, they have a step by step description of what's happening. If there is an issue with a part or just a better part they reach out personally. I would recommend as much as the creators they partner with.

Refused to cancel order. I ordered a PC but then needed to cancel after I saw the shipping date would be too long for my needs. I cancelled right away using their process, and they still charged my card and shipped the PC anyway. This was after several dialogs with their staff via email. Untrustworthy firm. Will never use again.