It's effective and achieving I'm so exited to be able to speak to my people in Kenya after a long absence from them. You see what; it's direct, instant and no delay of having to wait as it's experienced using wifi.

Call Privacy Concerns! Been a VIP Connect user for 10+ years. I would rate this service as fair to good on most days. However I've recently noticed that calls made to Nairobi (actually Kenya as a whole) display a local number on the recipient caller ID rather than the callers number. I found this quite suspicious and notconvinced calls are guaranteed privacy. This wasn't the practice when I started using the service. If a call recipient has Truecaller app installed it displays the call as initiating from some random Kenyan numbers and names not related to the caller initiating the call/VIP account holder.

Good customer service I gave a 4 star because the call setup procedure on the website doesn’t include you calling the customer service for final setup. I did all what the procedure says but when I tried to make a call using the app, it said my pin was invalid until I called the customer service and the lady had to do something on her end. Other than this, the call clarity was awesome and having a $10 bonus was a plus.

SCAMMER WEBSITE I decided to try their service and the scammed me $22. I sent a mobile top up and they charged my card the payment and never sent the credit. They also refuse to give a refund and there customer service is some Indian scammer. Don't trust this website the are a scammer

Convenient access for international calls Checking and Reloading funds is easy and convenient. Rates for international call are average. Also dialing out is odd but you will get used to it after using it a few times.