So far best answering service I have used for my law firm. My law firm Michele Ferroni in Pasadena has been using the Best Call Center for 4 months now and by far the are the best out of all the companies I have used in the past 4 years. Here is what I like about the company and some honest negatives. 1) They always pickup my phone lines quickly. My last answering service took 3-5 minutes before they spoke with my clients. 2) They have a detailed dashboard and real time reporting. Also you can have your missed calls texted and emailed to you and your staff. Very awesome feature considering my staff can follow up quickly when I am meeting clients. 3) They speak Spanish. 4) Some of the best pricing available. I suspected I was being over charged from my last answering service company because my bill has been 30% less in terms of minute usage since I switched. No hidden fees like patch fees or hold fees. Straight forward billing only charges for minutes engaged with the answering service. 4) Customer service is amazing the team really goes above and beyond to help your business. CONS 1) They don't offer complex intake services. Meaning they are more of a secretary and scheduler vs. a sales person on the phone to help close deals. They do offer this but it is a different service.

Best Call Service I've Found!! Excellent overall experience with Best Call Center. Professional, efficient and handled each call perfectly! Very high recommendation.

Great Service & Great Price Great Service & Great Price Best call center is legitimately the best. They are always quick with their responses when you have an issue. They provide a great management tool that helps you track and understand your calls. The best part of it is the price.