SurveySparrow

2345 Yale St FL 1, 94306, Palo Alto, CA, United States
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4.50
Based on 20 Reviews

5

75.00%

4

15.00%

3

0.00%

2

5.00%

1

5.00%
About SurveySparrow

SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.

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Gracefilled Chioma Emeka
GB

Trustpilot makes provision for… Trustpilot makes provision for accessing accurate reviews and thus, enables one to be guided in making the right choices. So far, there has been no reason to regret choices made using the site’s guidance, and I am impressed. The catch here is that there is no way to reply to a reply, thereby making it one sided. It would make it easier if adjustment can be made in that regards.

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Mark Fellows
AU

I found Survey Sparrow simple and straightforward I found Survey Sparrow simple and straightforward to use. Support were very helpful as well. I also asked my participants to rate the survey (1 to 5); most users gave a 4 or a 5. I used the free, trial licence but would consider paying in the future. There were one or two minor issues around (a) logging the users' details and (b) around reporting. Integration to PowerBI is offered and I trialed this. Unfortunately, although the mechanism works, it is tedious to set up.

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Marta Borowska
PL

I was on a lookout for a tool to create… I was on a lookout for a tool to create a lenghty survey, containg a large variety of question types for a medical sector. I needed it to be graphically pleasing, easy to deploy by the company and even easier to navigate by the user. All that came with SurveySparrow. The tool for survey creation is intuitive, very easy to achieve desired results. On top of a brilliant tool, guys at survey sparrow offer good customer support. I can whole heartedly reccomend.

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David B
GB

Extremely slow customer support Extremely slow customer support. Our survey data is no longer being recorded in Surveysparrow's interface. 12 days after reaching out to support, and after being passed around to different people via email, no solution or even apology. A total waste of time. Now we have no survey data and are forced to try to find an alternative.

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C Chalk
GB

Happy to have switched to Survey Sparrow… We've switched over to Survey Sparrow and so far finding it great to use. The system is very intuitive and the support team have been very responsive when we've had a couple of little queries. Pricing seems reasonable - looking forward to seeing what else it can do!

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