Stacy Dougan
GBGreat company Great company! Excellent customer service and reviews on your progress!
Siobhan Korman, Director, Korman Plastic Surgery
GBLiine—an outstanding sales management platform! After years trying many techniques to improve the efficiency of our front desk, we finally found Liine and they have been great! We now know weekly how many calls go unanswered or directly to voice mail, and can sort call metrics by team member, location, division, etc. Liine provides a simple, proven method for training front desk staff. Its advanced technology makes it easy to listen in on recorded calls, measure effective techniques, and help staff improve their phone skills. We have online access to a user friendly Liine dashboard, which has enhanced our Objectives and Key Results (OKRs) with a notable effect on patient satisfaction and revenue. From the start, the team at Liine has been committed to our success and is always ready to go above and beyond to help us improve our phone sales skills. We highly recommend Liine—an outstanding sales management platform!
Abby Mclaughlin
GBThis program has been very helpful to… This program has been very helpful to our entire team in terms of perfecting the messaging and increasing Undecided callers to consultations. We always enjoy working with Charlie!
Karen Albright
GBHighly recommended! We have loved working with this company! Our team's phone skills have improved dramatically and we are closing so many more of our inquiry phone calls. In addition, the weekly reporting is excellent and helps us coach our team members to get even better. Highly recommended!
Judy Kozlicki
GBThoughtful, innovative and creative support team. The entire team at Liine, especially Charlie, Eric, Brad are terrific to work with. They are innovative thinkers, flexible in approach and thoughtful about every individual account approach. You won't find this kind of personal attention with just any vendor. I would highly recommend them as a valuable resource to your Front Desk and management team.