My server was messed up My server was messed up. I started receiving server errors the day I gave them the access to server. All they had to do was to ask me to restore the server to prior day. instead they said , your website is too huge , we can't do the job. So I guess for small websites they are good.

A+ Service Lightning fast solution to a problem I had been spinning my wheels on the whole day - very professional, responsive and highly competent. You pay nothing until your issue is resolved.

Handed over the world's most difficult… Handed over the world's most difficult website by a predecessor who outsourced the website's creation to someone who had literally never built a website before. We're a small nonprofit funding girls' education in Afghanistan, and we do not have the resources to fix the absolute mess that is our website (looks fine from the surface but backend is abysmal). These folks have been a godsend. Prompt. Polite. Efficient. Every time. You truly can't ask for more. Even when you get a new tech, they've clearly been informed of your background and dive right into problem solving. An invaluable resource. Highly recommend. You'll be in good hands.

An experience that went beyond my expectations. After investing too much of my own time trying to resolve a malware issue on my website, I tried Fixrunner and I am so glad I did. They fixed the issue (thousands of infected files) in a short time and went well beyond the minimum by adding some protection and giving me a specific call to action on how to protect myself even more without trying to upsell me. And best of all, I was the one who asked about payment after it was resolved.

you could be excused for casting an eye… you could be excused for casting an eye over the reviews and thinking they're too good to be true - so I'll put my review (thus far) of fixrunner into perspective - I run a high value content wp site from the UK (maths assistance/guidance for nurses) it has loads of memory sappng plugins- I currently use another 'well -known' global brand to host and fix issues .... or rather should I say 'upsell' at every opportunity. So fed up with their service i turned to fixrunner for help and to give them a trial run ... so far so good ---not giving them 5 stars yet ... but yes i would recommend