George J Engel
GBDeepu singh Deepu singh, was very helpful. I was having a difficult time with my system kicking me out of my email or the page was just going blank. Deepu took the time and was very patient with me (as I do not have a lot of knowledge on how computers work). He should be recognized for taking his time as well explaining my options on how I can protect my system. He was not pushy on explaining what would be best as well advised me that I did not need to purchase a new computer but some upgrades would help and be less costly. I look forward to speaking with Deepu when I am able to afford those upgrades. I cannot at this time because I am on disability for medical reasons. Thank you again your company should be happy to have an employee who is willing to explain my questions and offer solutions.
INGE S. HORTON
GBI HAD LOST OR FORGOTTEN MY PASSWORDS… I HAD LOST OR FORGOTTEN MY PASSWORDS AND THUS THE PROCEDURES OF GETTING RID OF INFILTRATIONS BY HACKERS TOOK A LONG TIME. I CAN'T JUDGE YET WHETHER EVERYTHING WORKS BUT I AM CONFIDENT THAT SKY IS WELL TRAINED. HE WAS VERY PATIENT AND POLITE.
Kate Hans
GBArchler Desk-Sky-Saves the Day!!! Sky was extremely helpful and patient explaining the reason I was locked out of my facebook account and what he needed to do to make my network more secure. He expalained everything he was doing in terms I could understand. So far so good and highly recommend Archler Desk and Sky!!!
Donna Atkinson
GBI have struggled with access to my… I have struggled with access to my hacked FB account for weeks. I called the FB help number and first had great help from Adam who then sent me to Mike. They were great and Mike has me back into FB! The very stressful situation is corrected and I appreciate Mike's help and pleasant demeanor!
Jean shankey
GBCustomer Service I found that my computer had been hacked. I was connected to a few technicians, each of which were extremely polite and helpful. I have extreme confidence that my problems were solved. I wish to congratulate each one who helped me because they were wonderful.