Community Phone

24 Bayard St, 02134, Boston, United States
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4.35
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

0.00%

1

15.00%
About Community Phone

At Community Phone, we offer simple, reliable landline phone service for homes and businesses. Our phone service does not require internet, and works during power outages. It’s powered by our landline base, a device that connects your landline phone to cell towers in your area. Simply plug the device into an outlet, plug your phone into the base, and enjoy unlimited local and long distance calls in the US. We also give you full control over how you use your phone. Transfer your landline number onto a cell phone, or forward calls from a landline and get rid of your existing service completely. Have calls ring on multiple phones at the same time, or route calls to different phones based on a custom dial menu. Send voicemail recordings to your inbox. All with helpful, accessible customer support.

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Alejandra Engley
GB

Community Phone Always On Community Phone stays on when power goes off due to weather. One time I was disconnected, the advice to reboot worked. Help is always available. We have a Panasonic Cordless Answering System with 4 handsets. I turned off the answering system. I have phone contacts in google voice. All our phone calls show caller and number on handsets. Missed calls show up on the Community Phone device.

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Cheri WS
GB

Excellent Customer Service Excellent Customer Service! Fast, easy process to set up the land line. I can't say enough good stuff about Community Phone. I worked with another phone company (Frontier) to install a landline at my mom's nursing home. It was an absolute nightmare and after 3 weeks and speaking to about 15 different people, it still did not work. I found Community Phone and chatted with David Borden. He was informative, very nice, answered all of my questions, and sent me a quote very quickly. I joined up, got the landline box in a few days. Literally just plugged it into the wall, screwed on the antennae, and plugged in the phone to the box. Then was able to make and receive calls immediately. This is such a good option for seniors who have difficulty with a cell phone. It uses the cell towers, but is just a regular phone that my mom is used to using. Thank you so much!

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Alan
GB

Excellent Experience~! I have been working with a Congolese church (I am not Congolese), helping them out with their technical issues. I was tasked with finding them a telephone service that would be excellent and affordable. I have been working with Elijah, and it has taken over a month to resolve all of this (because of the issues the Congolese have), and the language barrier. Elijah has been extremely helpful and responsive on days I thought he would be unavailable. He has been understanding, continuously communicative, and all around very pleasant to work with. He gets A+++ for my review, and deserves a big raise! Thanks so much!!!

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Karni Syed
GB

Experience was fast easy and the reps… Experience was fast easy and the reps are respectful and know what they are doing. After dealing with another company who gave me the run around and couldn’t get the line up and running, I found Community Phone and it was set up and worked in a snap

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Ira Miller
GB

No customer service and many other problems There are multiple problems: 1. When going to voice mail, the announcement says to leave a message for a phone number that isn't ours. 2. A call may go to voice mail even though the line is clear and should ring. 3. Almost all our calls ring twice and then cut out. Blocking spam is OK, if that is what it is doing??? 4. When picking up a call (after two rings) it can take a long time (compared to previous land lines or cell phones) for the parties to hear each other. A lot of "are you there" or "can you hear me". Very annoying. 5. There is NO customer service. I've called three times just now and been disconnected each time. Tried the Support button on the web site and got a message that they were not up and running currently. I am looking for any other service that can meet our needs.

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