Simple and straightforward Purchasing my product was very easy. I was even allowed to compare similar products before making my decision. I would have no issue with buying from Trusted Tech Team in the future.

Might not be suited to big enterprises I have issue with this organisation. You are often on edge about identity ..ironic ! - they don't to date issue statements of account; this makes my roles as procurement manager and IT strategy manager harder to manage as you have to go back and check many things. - they write to you using different domains , without a relationship person informing you of the comms. - They write to you from different continents; which is ok I guess but coupled with the previous issues it makes payables people question the identity.

Best server licensing purchase experience Multiple purchases in, best prices, fastest delivery on licenses I've ever seen. Quickly became my go to for all server licensing. They are amazing! Finally a company that doesn't make me hate my existence when I need to order licensing for servers :D

TTT is great to work with. The website is organized well with upfront pricing. Susanna, our account manager is great to work with. She has a thorough knowledge of the different licensing models and made smart recommendations based on our business needs.

A truly collaborative, all for one and one for all company. What I experienced with Trusted Tech Team is that they truly do utilize every skilled individual inside the company to accomplish their common goals. I had an issue I needed to call their support for and while the agent I worked with was great he wasn't 100% sure on how to solve the issue immediately. However, since TTT was a partner with the vendor I had trouble with, they were actively using the product in their own environment and my agent was able to connect with higher level engineers who compared my settings with theirs to quickly identify the issue. Based on the information and screenshots returned to me I was able to quickly resolve my issue and learned a couple things on the way. The agent had mentioned reaching up to a director and his lead engineer which enabled him to get such a quick response and solution for me. I really appreciate seeing a company willing to utilize all its resources to provide support to a customer by leveraging a very agile approach. Rather than escalating it into the abyss, saying sorry we can't help, or trying to upsell me on services where they could fix this on my behalf. They took an honest, straight forward approach with my respect to my time in mind.