Poor Customer Service 10 days after ordering and still don’t have product. According to tracking the package has been sitting in New Jersey for 6 days. No telephone number to call, so I emailed the company. Received an automated response saying someone would get back to me within 2 days. Very poor shipping. Very poor customer service.

The functional images in your emails need alt text I truly appreciate the page navigation to help me find the right fit for my ear buds. I have used Comply tips on a previous set of earbuds and when I bought te Jabra 85t I was excited to hear that tips were in the works. As an aside, I typically have images turned off in my emails. When I received your survey email, I could see there were 5 options for the survey response, but with alt values populated on the img tags for those links they had no meaning defined. For accessibility purposes these types of images that are more than purely decorative should have alt text defined. This will aid anyone with images turned off or anyone using a screen reader. I have to imagine as an audio based business you have a fair number of email recipients using screen readers.

This is my second order of Comply… This is my second order of Comply earphone tips that are compatible with my Apple Airpod Pro. I was allergic to the Apple earphone tips and could not use the Apple Airpod until I found the Comply product. The Comply Earphone tips actually fit better and are more secure when wearing than the Apple tips and there is not problem with my allergy. I replace tips after 6-8 months of wear for cleanliness. I am extremely happy with the Comply Premium Earphone Tips.

Ordered 3 small pairs for my sony… Ordered 3 small pairs for my sony wf-1000xm4. When I put the earphones in my ear the buds either fell right out or became stuck in my ear when I tuck the earphones out. The earbuds themselves seem shoddily made and were no where near as premium as the original ear buds I got from Sony. Thoroughly dissapointed and wouldn't recommend.

Professional Tips for Shure I had used the "Christmas tree" three-flange silicone tips for years for my 425's & 535's. I had some sealing problems when using loud power equipment and tried Comply's on a whim. The original Comply sets were olive-shaped, and they seemed to seal a little better than the silicone tips, but were slightly less comfortable. The last reorder I discovered that the olives had been discontinued and replaced by these cylindrical shape tips. I REALLY like these! They seem to be a better fit for my ears: more comfortable and better seal. I was concerned about longevity of these vs the silicones, but I found I can easily get a season of cutting grass out of one pair, which involves a lot of sweat... :^). No deterioration noted. Thanks for a great product!