Lotus Media - Great customer service Some days ago, I sent Lotus Media some HI-8 video tapes from the 1990s that I was not longer able to view. At this point, I want commend Lotus Meda for great customer service. Before sending my tapes, I was able to speak to someone on the phone and received an email detailing how to send Lotus any tapes. The process is very straightforward with a easy to understand order form. Their prices seem very reasonable, and they offer an inexpensive backup capability on their own server. They contacted via email when they had processed the tapes and provide an easy way to pay via credit card. I am anxious to view the video (via mp4 format) footage from more than 25 years ago when the flash drive arrives at my home.

Thank you so much for helping our… Thank you so much for helping our program digitize these files! Your responses to all my inquiries were fast and informative. I truly appreciate it and will definitely use your services again if the need arises. Thank you!

Fantastic Service! Fantastic Service! Ngina is AMAZING! Responsive, knowledgeable, and courteous. Everything we were looking for. A treasure trove of memories has been brought back to life. Thank you!

Amazing Experience in Recovering Amazing Memories My father documented most of his adult life on 8mm film, VHS tapes, and Hi8 tapes that have been sitting around collecting dust for decades. Lotus Media made the process of digitization incredibly easy, from easy and clear instructions for sending the media, transparent pricing, and efficient delivery of the videos. We were pleasantly shocked to find that the videos were named using what information Lotus could pull from the scribbled descriptions on the film/tapes -- not an easy feat -- which made for a very easy viewing experience. Not only will we be enjoying reliving our family moments for many months to come, so will our extended family and friends. 100% recommend.

Great support and product from Lotus Media Lotus Media provided great customer support and a high quality product in converting VHS tapes to a digital product. The price was reasonable and affordable and everything went smoothly and quickly.