I called vanlines and was automatically… I called vanlines and was automatically directed to All Mighty Relocation, LLC (broker) who did not identify themselves when answering the phone. They quoted me $9800 to fully pack and move. The movers (Allied Moving Group LLC) came and said that they would not move my things unless I paid $17,500. They said the broker (AllMighty) grossly underestimated. Allmighty movers said they could not help and said they were protected in the agreement with me. I agreed for them to take half of my things for $9800 because I was in a vulnerable position. It has been 3 weeks, and they have not brought my things and do not answer the phone or return my calls. Allmighty movers blames their contracted movers and said that there is nothing they can do. Allmighty movers have shady policies and procedures. Do not use Vanlines, Allmighty Movers, Allied Moving Group, or BHS. One subcontracts with the other, which results in a lot of financial, emotional stress, and a lot of damaged furniture.

I Tried to officially cancel my move… I Tried to officially cancel my move with a refund for the following reasons: 1. I was not informed from Sonny that every item needed to be listed on the contract. I was rushed and was not explained the entire process. 2. I was called by Nick who wanted to charge me based on a storage size and I did not understand that process. The price went from 2900 to 8,000. Nick initially told me 10,000 for this move. 3. If I cannot get my refund I will like to appeal and call the manager or CEO of the moving company and explain what happened to me during this process. No one sent me the information 4. I called several other companies with the exact items in the storage and the storage size and no one quoted me over 4, 000. 5. I understand the contract policy with no refund after 72 hours but I have a legitimate reason they I was treated unfairly and I was not explained the process by Sonny. 6. Sonny called me last Friday and said that I did not have enough funds in my account and the payment was declined and it did not go through and I had to send him proof from my bank that the funds were taken. (see attached copy) This is perfect proof that the process and customer service is not very good. I was taken advantage of and I was rushed through this process. 7. It is no way I will have this mover move 21 items for 3,000 -I thought that was an estimate. 8. With all these reasons -I feel that my money should be fully refunded but wasn’t Thank you! Portia C Moore

DO NOT BOOK WITH THIS COMPANY!!!! DO NOT BOOK WITH THIS COMPANY!!!!! This was the absolute WORST experience I could’ve had with any moving company. I moved across country from Nebraska to Florida with my family back in December and had our things in storage until May when we found a home. It took a month for me to get my things, my contract was not at all written how we discussed and was REREAD to me. Booking was soooo easy because this company was just trying to take my money. I was trusting that the manager, Colton (who I have tried to reach out to MANY MANY times, via phone, email, call back, left a voicemail — everything) was doing everything and helping with what was in my best interest however my dates were wrong on the paper: put down Friday/Saturday when we specifically talked about Saturday and Sunday bc it’s when we’d be in town and when I called about that confusion 6 days prior to getting my things picked up, he was never available for an entire week so I had to pay over $100 to expedite my storage key to the ONLY person I have left in NE and inconvenience HER to be there when the movers got there since I wouldn’t be there until late Saturday. Then for storage size: we specifically talked about my storage unit being 5x5 which is 500 cubic feet therefore the movers added an ADDITIONAL $2100 to my costs which is unacceptable and overall well over what I would have paid on a uhaul. Because “300 cubic feet is what was in the contract” And they need to “box the things that weren’t in boxes” but half the boxes I “paid additional” for just had MY BOXES INSIDE THEIR BOXES. when I called to discuss the costs, I couldn’t get ahold of anyone for over a week. When I finally got ahold of Colton he told me he was out of the office and he would call me the following day at 10:30am….. 3 weeks ago and STILL haven’t received that call. On top of all these inconveniences, it took us 4 weeks to get our things. They explained the 11/10 rule for drivers being on the road and then resting but not that my stuff would be SITTING AT A WAREHOUSE for 3 weeks just waiting for ANOTHER truck to pick it up. Horrifying experience, my things came broken, ALLL my plates and cups were all SHATTERED like crystals. Best part was when I got a call from the “owner” i was told they could refund me $500 ….. that is a LAUGHABLE amount that’s almost $200 less than what I paid for the DEPOSIT ALONE. I spent WELL over $500, being a single mother, buying things for my home so my children can have a HOME while we waited WEEKS for their beds, rest of their clothes, etc. Ridiculous. I need a FULL refund because of how incompetent, unprofessional, lack of care for their customers they have….. and no one in that company seems to be available to take my calls anymore because they don’t want to give me my money back.

This company is a total scam This company is a total scam. They quote a price and then they call and set you up with a moving company who also charge. I believe it’s actually the same company working under different names. If you look at reviews left all of the people have only had review which means they havnt other reviews on other companies which makes it a lie. This company is horrible. They don’t answer phone with there company name. The company they use is going by New Future and they actually stole many items from us. Please use one of the bigger companies that have been around for years like Van Lines. Don’t get caught up like we did.

STAY AWAY FROM THIS COMPANY! STAY AWAY FROM THIS COMPANY!! They are a brokerage company which means they contract out your move to another company which is something they won't tell you. They will do your initial estimate, take their deposit immediately, then they won't work with you or give any support. They told me that my move would be completed in one day which I verified multiple times and come moving day, the company that was actually moving us told us that it could take up to 7-10 days to deliver our belongings! When we called customer service, they told us there is nothing they can do. They also underestimated our move by $4,000. They underestimate your move on purpose to get you to sign their contract, pay the deposit, then come moving day, the price increases. Connor Ryan did my estimate, then when I called him about some concerns I had, he refused to talk to me. Customer service is horrible, they will not help you at all. Please don't sign a contract with this company, they are only in it for the money and do not care about their customers at all!