Been a Verizon customer for over 25… Been a Verizon customer for over 25 years. Multiple lines. Bought a new Pixel 8 one month and ten days ago and the wireless antenna is bad. Just spent over an hour on the phone with a tech and no solution. However, they will give me a refurbished phone in trade. Thanks a lot. Threw away $700.00 Have to find a new carrier but afraid none of them really care.

Rip off company Rip off company, charges fees I did not expect. I wanted a new phone for an existing phone I owned from Verizon, spoke with a representive a foreign country she took my order. I was charged for activating a NEW Phone Line and other fees !! All I Wanted Was A NEW PHONE. Verizon refused to refund me they said I ordered a new line !!! On the phone for 3 hours and I got No where. I have been paying $200 a month and this sheister company messed up my bill and continues to charge me fees something I did not purchase.

I cancelled my service with Verizon… I cancelled my service with Verizon because they've gotten super pricey. When I switched services I was no longer able to access my account on line. I called multiple times requesting my final bill just to be told customer service couldn't help me over the phone and go to a store. And then Verizon decides to send it directly to a collection agency? Seriously? I haven't even been gone a month. If you were so worried you weren't going to get your money, I shouldn't have been locked out of the account. I'm so happy I made the switch. Verizon is a horrible cell company. I don't know why it took me so long to make the change.

Verizon is driving me crazy right now Verizon is driving me crazy right now. Expensive and terrible services. I lost services and could not use even GPS when I’m driving. Some of my calls goes to voicemail directly without ringing. I spoke to them since January but they did nothing about it. I subscribed for $15 unlimited international call but they still charge me for making international calls, $15 international calls on Cricket, AT&T and others are unlimited without any more charges. When I called to get it waive the supervisor refused, the agent offer me 50% and when the supervisor came online he said No more 50% and very arrogant and disrespectful, his name is Spencer with badge number 119846.

After Several store visits ( got the… After Several store visits ( got the run-around ) 4 escalation calls ( that's if I got through the phone system ) 3 months of me trying to return a internet box. I am beyond frustrated. Each call is about 30mins-1hr of my time.