Florencio Ibarra Jr
GBI ordered my earphones on the 6th of… I ordered my earphones on the 6th of February and it is now the 5th of March and I still have not received anything. I have tried multiple times reaching out to the customer service team to find out what is going on and not a single response. This review is not about the product because I have not received it yet. It’s about the horrendous customer service.
Vasilas Karina
RO!!!Don t order!!! I ordered 2 months ago and the package still didn t come,i sent them 2 e-mails asking them about my package and they didn t respond,it s a SCAM
Anastasija Luscika
LVbad don’t like I ordered your earphones February 5 or 6 and they didn’t came. When I was watching for the first time track of my delivery, there was from February 15 till 21, then it changed to 22-27 and now I’m watching and it still February 22-27 and now store says they they will open soon I texted them and they don’t answer me
Julian Padilla
GBI ordered a pair of your wireless… I ordered a pair of your wireless earphones but never received them. I was given a time frame in which I would get my ear phones. The time frame passed and I received a new time frame which then again passed! and now the third time they won’t even give me a time frame. I’ve tried to message them using their “contact us” option multiple times. I’m still waiting for a reply just like I’m still waiting for my earphones.
Miguel
GBPoor Customer Service and Missing Order I made an order over a month ago and received one email that linked to tracking of my order. My order did not come on time and when the tracker said my shipment would be delayed it still did not arrive on the new expected delivery date. Over a month passed when I payed and placed my order (money was taken out of my bank account) I still have not received the item that I ordered. I sent 3 emails to customer service inquiring about my order and I received no response back. I would not recommend buying products from this vendor as my experience with them has been pretty negative thus far. I hope that this review finds them so that they can make a change to their service