Abomb
GBTerrible Do not order from this website. They take forever to ship and their customer service is absolutely terrible. Even after 3 weeks of waiting for a product that hasn't been shipped, they won't give me a ETA other than "You should expect to receive the product this week". What ever happened to trying to take care of your customer?
Katie
GBFalse advertisement & Horrible customer service Placed an order with Fommy on December 31st -- goods advertised as ready for shipment in early January. Received a prompt invoice but no goods or even an alert about potential delivery delays. Contacted customer service via site's chat application after 15minute and counting wait while trying to reach them by phone. First support rep promised I'd receive my goods via priority delivery on Feb. 8th. Items never arrived and again no courtesy message about any shipment issues. Next support rep merely offered "compensation" by way of suggesting the items might arrive in early March. Very frustrating experience. Finally just requested they cancel my order. Found same items elsewhere online -- not only with faster delivery but cheaper too!
Harold Jackson
GBWORST customer service **EVER** Their customer service was awful. Couldn't understand them due to thick accents. Made promises that they could not, and would not keep. Continued to lie, and make up excuses as to why order had not shipped, and then admitted they never had the item to begin with.
Mark Gill
GBDisgusting Service I purchased a docking station for my I pad 4 which stated on there website would work with I pad 4. I am in the UK and when it arrived it was the wrong one, I spoke with them on the live chat which is a joke because all they say is give us 24 hours and we shall get back to you which they never do. This was their fault for sending the wrong item now I have had to pay for shipping back and they don't seem bothered, what a disgusting customer service department they are, I shall never buy from their website again, what an horrible experience be warned people out there!!!
tyler randall
GBDo not even deal with this website The product was not shipped after months of waiting. Some guy that could not speak english named Saveen answered the phone and promised the item would be shipped but lied many times. He promised to waive shipping after a while and did not do so. Now calls go unanswered. DO YOURSELF A FAVOR AND NEVER DEAL WITH THIS WEBSITE.