Engineer lied about coming to my house Engineer lied about coming to my house. Doorbell camera showed no-one come and also house camera showed no visitors. Tried to re-book engineer but conformation said they would come to look at my fridge when it's the oven needing repair.

Avoid buying Indesit I bought a built in Indesit microwave oven 2 years ago & it no longer works. I contacted Indesit who were no help at all. It seems I'm expected to pay at least £60 to either be told it can't be repaired or more if it can be repaired. I expect more than 2 years from a microwave.

Drying Timer Knob - Tumble Dryer Had to wait more than half an hour to speak to an advisor after the drying timer knob on our brand new tumble dryer fell off. I was then given an engineer appointment 5 days hence as the earliest available so no use of the machine in the interim.

Uncaring and unprofessional Uncaring, and unprofessional. Promised refund but after twenty phone calls to chase up realised these were cowboys who cannot deal with a simple refund.Should be on BBC watchdog!!!

I purchased freezer parts paying… I purchased freezer parts paying bycard, but had to return an item. I was sent a returns label which I used. 15 days after returning the item, still no refund. I try contacting by Chat but couldn't get the right dept and was told I had to call. I called the number I was given at 5:15pm and got a message that the dept was closed even though the message said opening hours are 8am to 6pm. I call the next day and was told I have to wait until Evri confirms where the parts are before I'll get my refund, even though I have proof of return. This is all so 1990s.