ZERO customer service I ordered from the site months ago. Nothing. Confirmation email when i ordered but nothing since. I've emailed several times and received no reply. Wish I could give no stars. I'm so disappointed. Surely there could be a legal requirement to fulfil orders or refund monies

butterfly light More than a month since I ordered my led butterfly light and have not received any things yet. This is a bad company please do not buy any thing from them. Bad China.

A TERRIBLE EXPERIENCE!! I ordered a item from Fancycost.com to test the site out. Its a legit company and they will send you,your item. BUT MY ITEM WAS BROKEN !! I EMAILED THEM DAYS BEFORE I GOT MY ITEM IN THE MAIL. (NOTE:I had to wait a whole MONTH to get my item) THEY NEVER REPLIED TO MY EMAIL. My conclusion is: You get what you paid for.Therefore,if you want a good quality items shop elsewhere.

A LED watch-Makes a great gift for your friends Last week, I bought a led watch from this website, and i receive it today in perfect condition, the watch was wrapped well in the bubble wrap. I just didn't think it's so fast. I am sure i will come back if there is any need in the near furture.

Doubt they are legit - Wish I could give "0" Stars BEWARE- the "positive" reviews of FancyCost are likely posted by their friends and employees -- I am a real customer. Fancycost.com (and dozens of other similar Chinese-run websites, all offering the same products all run by the same shop?) lists products for sale, takes your money (via PayPal) and then never answers emails or provides any order updates. I waited 3 days, heard nothing, checked my PP receipt and found a totally different email address, wrote requesting an update and immediately got a refund and "sorry, out of stock" response, EVEN THOUGH the website store showed (AND STILL SHOWS!) the item I ordered as in-stock and.... offering bulk pricing tiers if you buy large quatities (of out-of-stock items!!!!) If you take a chance and order and actually get an item you must be in the small, small minority. STAY AWAY. STAY AWAY. STAY AWAY.