Beware Ordering Haier W910 Android phones from FancyCost for UK use I ordered two Haier W910 Android phones from FancyCost, when they arrived they were in perfect condition but were incompatible for Uk use due to basic software programed into the phone, when I contacted FancyCost for a return and refund I got one email asking me to try to fix it myself with basic instructions then No more communication from them after numerous requests. To [email protected] 30 Dec 2013 Dear FancyCost, I received both Haier W910 phones on 27th Dec 2013 your order numbers 129663 and 1296903 but they are not of any use in the UK area as both phones are programed with a basic software that does not function with the western Google android system and has an eastern based basic program. I previously ordered a Haier W910 from a different supplier which works perfectly and is programed for the western Google system and basic program. Could I return both phones for a refund and if so could you give me the return address and details of how to do this ? Kind regards, John Vincent  [email protected] To Me 31 Dec 2013 Dear customer Thanks for you kindly let us know and we are so sorry to hear that. However could you please have a try to figure it out like : 1) To update the pbones' system; 2) To get rid of any packages you don't need or want on the system. After that, re-boot. Anyhow, please let us know. Thank you very much. Kind regards Shayne To [email protected] Jan 2 at 10:17 AM Dear Shayne FancyCost, I have tried everything I can to get these phones to work but with no success, I also contacted a local phone retail/repairer they advised me that they were unable to help. Could I return both phones, you would have to provide an address and contact details. Kind regards, John Vincent 

FancyCost/ColoredApples is FRAUD and a SCAM I purchased a $200 phone + Insurance two weeks ago. They said it would take 5-12 days to arrive in my country. I emailed them and asked where the tracking number was from and they replied very vaguley, obviously not wanting me to know the postal company so I couldn't track it. They just sent me screenshots saying "You might not know Chinese but this is the proof". Well, I do know Chinese and it's all a SCAM. The green feedback on this site is all fake too, written by the company. He also operates other fraudulent stores such as ColoredApples. I'm a federal officer and I have reported the matter to the relevant department in both my country, China, Singapore, Hong Kong, USA, and neighbouring countries. FancyCost will be shut down and the owner will either go to jail or/and receive a find +/- $3million USD. He has scammed to many people and I will make sure he gets what he deserves.

fancy cost Why we choose Chinesse mobile phone? Nowadays, Chinese mobile phone can be as fast as the best mobile phone but much more cheaper. What is worse, Chinese mobile phone is still becoming faster and cheaper in an unbelieveable speed. So, the time of Chinese mobile phone is coming. And we are ready! Why we choose fancycost? The mission of fancycost is selling Chinese mobile phone throughout the world in the highest quality but in the lowest price. Fancycost cooperated with many Chinese mobile phone manufacturers, so we can offer these products at at the lowest factory direct wholesale prices. Fancycost wants to be perfect in Chinese mobile phone sales.We will be better and never give up. Fancycost is a Global Electronic Gadgets Wholesaler, always offer cool gadgets drop shipping to worldwide.We sell new gadgets exclusively from verified Chinese suppliers or manufacturers of Consumer Electronics, Home Electronics, Electronic Gadgets, Apple Accessories, Cell Phone Accessories, RC Toys, Flashlights, Flash Memory and other popular picks.Everything on FancyCost.com is made in China, good and cheap at wholesale prices, right here in largest electronics market in China. It is easy and safe to buy wholesale electronics gadgets online here. If you want to buy an excellent Chinese mobile phone, remember to come to fancycost.

Doubt they are legit - Wish I could give "0" Stars BEWARE- the "positive" reviews of FancyCost are likely posted by their friends and employees -- I am a real customer. Fancycost.com (and dozens of other similar Chinese-run websites, all offering the same products all run by the same shop?) lists products for sale, takes your money (via PayPal) and then never answers emails or provides any order updates. I waited 3 days, heard nothing, checked my PP receipt and found a totally different email address, wrote requesting an update and immediately got a refund and "sorry, out of stock" response, EVEN THOUGH the website store showed (AND STILL SHOWS!) the item I ordered as in-stock and.... offering bulk pricing tiers if you buy large quatities (of out-of-stock items!!!!) If you take a chance and order and actually get an item you must be in the small, small minority. STAY AWAY. STAY AWAY. STAY AWAY.

ZERO customer service I ordered from the site months ago. Nothing. Confirmation email when i ordered but nothing since. I've emailed several times and received no reply. Wish I could give no stars. I'm so disappointed. Surely there could be a legal requirement to fulfil orders or refund monies