Simple & easy The process was simple and easy, and they paid me what I expected. My only question is: why does it take a week for an electronic check to be direct deposited after it's been cashed?

While the process was quite simple and… While the process was quite simple and easy, I was disappointed that my iPhone 6 was deemed to be worth half the price I expected. My husband's phone (that had been damaged),while mine was not, was awarded nearly double the price. Otherwise, the process is very straightforward and easy to use.

This is my 3rd time using these guys… This is my 3rd time using these guys without any problems. They usually always provide a higher trade in value than most companies including gazelle and swappa. Definitely recommend.

I am a repeat customer of True Mobile… I am a repeat customer of True Mobile Buyback and have been extremely satisfied with my customer experience. The pricing is generally at or above what others are paying and they provide a high level of customer satisfaction. I will be returning as a customer in the future.

They screwed up the payment amount They screwed up the payment amount. They sent me a higher amount and then called and asked me to send it back to them and offered almost half.