My daughter ordered a dress from… My daughter ordered a dress from PromHoney. On the day it arrived, we found out it didn’t fit. I emailed immediately to initiate the return process. They didn’t answer my email for 7 days and when they did they said they require pictures of my underage daughter so they can determine is it fits or not. I email daily and cannot get a return form sent to me. Do not order from this company they are a scam.

I don’t even want to give 1 star I don’t even want to give 1 star. My daughter bought her dress for her luncheon thinking she was getting the dress on the picture but when it arrived it was not the same. I talked to customer service via email and tried to return even exchange it and there response was (Thank you for your pictures. Sorry to see that the dress is not same as you expected. But our dresses are all hand-sewn and there could be slight difference with the pictures on our website. Best wishes, Flora )

Horrible Business- Do NOT ORDER Horrible Business- Do NOT ORDER from them! This is a horrible business. Received dresses after 2 weeks They didn’t fit- I contacted them immediately per the return policy and I have Followed all of the instructions including sending photos. After a solid week of communication I still have not received the return address and I am being told they will only give me 10% of the cost. They aid they tried the dresses on their model and they fit. DO NOT ORDER FROM THEM!

DO NOT BUY ANYTHING FROM PROMHONEY DO NOT BUY ANYTHING FROM PROMHONEY. THEY DO NOT HONOR THEIR RETURN POLICY. We followed their return directions and contacted them 5 times and never heard from them. The dresses are crap.

This company is a joke This company is a joke. We received my daughter's dress and the color isn't even close and the material is garbage and poorly put together. Roger is just a front. They dont respond either.