Bad product and no response from customer service I ordered and paid, and received an order confirmation mail shortly after. I received the cover, but it didn't fit. I've e-mailed them several times and sent many messages via offline chat option, but I never got any response. I have opened a case via PayPal, and will hopefully at least get a refund.

Crap product, crap customer service! I recently ordered a phone case for my Samsung Galaxy 4S mini. The case took 4 weeks to arrive by which time I had to get an alternate. When it finally arrived, it didn't fit! I immediately contacted customer service with a photo clearly showing that there was a problem. After a couple of days of no response, I wrote back again. This time there was a response but with a request I now send a video to show them the issue!!! I have never heard of anything so ridiculous from a customer service department, especially over a cheap phone case. I have thrown away the case and will never be doing business with TraitTech again.

Good service thanks Doris I'm doing bussiness for more than one year with them, very good service, only a few times I lost some items, but they sent me again:)

Excelente customer service, excelent price I always buy things in this site and have an excellent treatment! They are fair, honest and professionals. The products have a great cost-benefit. I recommend it for everyone.

Junk Garbage and Non-Acceptable I had ordered 10 PS3 Controllers from them and received them brand new in packaging. As i opened the first one it was problematic, as the second one was as the third one was, i dare not open anymore. I would NEVER recommend them. STAY FAR AWAY from this company and save your self the headache.