Sketchy company Earbuds worked well until one of them died. I contacted customer support because they were still within the two year warranty, but they made excuses as to why they couldn’t refund me or replace the earbud (They claimed their funds were frozen by Amazon for example. This doesn’t make any sense) This is the last time I purchase earbuds that are not name brand.

Enacfire Bad Service I have been emailing, calling and texting for two weeks because I need a new charging cable. NO RESPONSE.

Absolutely useless company a big scam Absolutely useless company a big scam. I bought a pair of Enacfire f1 as a mate had them mine stopped charging in 6 months but the buds charged in his box so was charging case tried contacting them but no reply bought another pair to charge both sets with one case but in 3 months that charging case stopped charging too sent numerous emails to the company and not had any reply. Avoid this company at all costs the buds were nice but once they break which in my experience with 2 sets are a low quality product and will be soon the guarantee isn’t worth the paper it’s written on

Fantastic customer care Fantastic customer care, had a problem with one of their products they have solved it in a fabulous way, I am likely to but more stuff from them now, bought the first product some 8 months ago now their stuff is all over the place and working fine for almost a year!

Is this company even around anymore? The company just ignores ANY form of communication. Official mail, chat via website, social media. The product wasn't so bad but broke within warranty nonetheless.