Highly satisfied service in Singapore I mostly order online supplements from them, the delivery, packaging is top notch. Further they make sure to include promo gifts with high order value. Their in store staff in multiple locations in SG are also really helpful. I see lot of negative comments for US location, probable they need to improve their service there as in SG we mostly prefer GNC.

Online ordering is a joke Should of read reviews beforehand. Long time GNC member but I've always purchased in store. 1st time I ordered online as they didn't have what I needed at the storefront. I paid extra for overnight shipping on a $200 order. This was on a Monday, Cut to Thursday and its still not shipped. I received a refund on the shipping cost only after calling to complain. It is now Friday and STILL not shipped. Why even offer expedited services and you cant fulfill them

Placed an order on GNC website Placed an order on GNC website. I ordered 4 items but only received 3. While I managed to get a refund from the chat agent, she told me only for this time and next time there will be investigation. I don't like to be treated as a thief. It's a simple order of 4 items of the same product, you missed one, then a refund is expected. If I have to jump through hoops to make your mistake right, I will never order again.

Fix your website payment system Fix your website payment system. I can’t place order on the website, tried with several credit cards, all can’t went through. I checked with my card issuer and there’s no hold or any issue. GNC chat agent always saying my card has issue and cannot provide any further instructions or assistance.

Do not use this company Do not use this company, they only care about making money. I accidentally ordered an incorrect item, but even though I contacted the customer helpline immediately, they were not able cancel. Returns are at the customer’s expense, so cost me almost as much as the actual product to return the item. I am still to receive a refund, but won’t be surprised if there is some other reason why they decline the refund. You have been warned!