Wish I saw this before I posted!!! I sent my phone off on Thursday 14th November but my account is still saying pack sent to customer. I'm really not happy that they sent me the pack out to quickly post back but this apparent scam has been going on for months!! To a previous comment, if people go down there they get paid? do they really get paid??

Are they real Does this company exist?? I am seriously worried now they are a con, the contact number is a recorded message repeated over and over you end up hanging up the phone I've had no response to my query online. I have just lost a perfectly good phone. I just hope one day when I am short of £100 it appears in my account