Damaged goods, but ignored! Twice orderered a 4kg tub of protein powder, both arrived split and powder everywhere in packaging. Sent photos immediately and emailed several times, no response whatsoever. Just like everyone else who tries to contact them. It's disgusting how they supply damaged products not fit for purpose but they don't feel they have to rectify it? Perhaps a civil claims application will do it. Avoid, and please use a professional company instead.

Paid for next day delivery a week ago and still have yet received item!!! DO NOT BUY FROM HERE!! I bought from here 1 week ago and paid for next day delivery … i have still not received it. I’ve sent numerous emails and tried calling and no response…. Bandits! Thieves for taking money and not supplying. No customer service whatsoever! Avoid at all costs!!!

No promised refund Sent me two out of four products and owed me 11.99. Spent 2 weeks chasing thr apologised and promised a refund in 3 to 5 working days. Two weeks later no refund now ignoring my emails. PayPal dispute had to be opened to get my money back this place was so good once now they can't supply stuff they advising and keep your money

A constant let down First order, not delivered as Evri raised a return to the company for reasons unknown. I was not at any time made aware of this until I emailed and only then was the refund issued. So benefit of the doubt, re-ordered. Evri tracking system had it as sat in a depot for over a week, numerous emails to company that went unanswered. Evri was as helpful as they could be but in the end said it “was lost in the system”. More emails to Bodybuilding Warehouse, again….nothing. They did refund the money, no explanation, no apology. Communication is key to everything. I will not use any company that uses Evri after this, and I most certainly would not recommend this company purely on the grounds of customer interaction and support.

Awful! Avoid! Box ripped, tubs lying on their side with lids twisted, protein powder spilled in the box. No response to feedback form or numerous emails. From several review sites, this seems to be a very common occurrence.