In the end a good experience however... Everything was great from the outset. Best offer of any company that with a buy-back program. In fact $20 higher. I'm close to their headquarters so had the mailer in 2 days. The phone took 2 days to get back to them and then a couple of days to process. The problem came when I got notification of payment which was $15 less than the offer. I contested it based on the fact that the phone was not damaged at all, it was returned in its original box with the original charger. I was told that because I still had an active contract with my phone company they took off the $15. After further discussion they agreed that the policy, at least in my case, was not applied fairly and as a show of goodwill they deposited the additional funds in my account. So I will give them a second chance when I decide to trade in my Nexus 6 in a year or two.

Not good. I had a galaxy note 4 quoted price was $205 in mint condition. I sent in the phone about a couple weeks ago and still have not received payment. I emailed them 3 times with no response. I'm starting to think ezbuyback.com is a scam, It's super infuriating!!!!

I purchased two items Oct 15th I purchased two items Oct 15th, received the pouch 2 week later, still haven't received the belt. I've emailed twice for status, Nov 9 and Nov 14th, no reply. I shouldn't have to take time out a day to ask for a status on my purchases, and not get a courtesy reply. Easy Buy is a scam, from what I can tell from reading all the customer complaints and my experience. I will file a complaint with the Better Business Bureau

Easy, simple, and quick money! The process is incredible easy and simple. I had no use of my old phone so I thought I would give it a shot and it only took a couple minutes at the most! All the packaging is paid for, you don't have to spend a penny and the money get's to you fast! Couldn't recommend it more.

Weight me more than 100kg~ Weight me more than 100kg for 6 dining chair, 7 small chair + 2 stool... My order RM600+ but the delivery cost charge me RM500+....i complain and request to check or repack but no feedback at all, already 3 days, Tmr going to direct call and complain