JEFF
GBShipping issues/customer service issues The shipping date was rescheduled 3 times and resulted in delivery being five or six days late. This caused me to have to buy one of the products I ordered at a local store. When I expressed my dissatisfaction in an email, so far I have been completely ignored. Not even responding to a long time loyal customer is absolutely unacceptable. If I do not receive an answer to my complaint I very well may not be a future customer of SC.
Donna Gillam-Feltham
GBTerrible company Ordered 7 days ago, still processing, took my money immediately without any updates as to when I should receive it. Terrible service. Would not recommend purchasing anything from this site. Take your money and never get the product, then have to fight to get a refund. Terrible company.
Mark
GBMy protein wasn't in stock My protein wasn't in stock. It would've been nice to know before they took my cash at check out, or even an email or courtesy call would've been acceptable. I had to call and get the bad news. At this point I don't think waiving shipping charges or expedited shipping would've been unreasonable but I guess the thought didn't cross their mind. I spent $140, and for less than $20 or the cost of a phone call I would likely be a life long customer. Instead, I'm taking my hard earned money to one of the other million supplement companies.
Youri Guibert
GBHorrible service Horrible service, ordered a product 2 months ago and never came, they never provided a tracking number. They don't answer your call or email when I reached out. I will not be ordering from them ever again. Worse customer experience.
Marc
PTItem selling but out of stock and No refund ! I have ordered an item the 6th of January 2018, they are telling me since then the product is out of stock due to "oversold", but almost 3 months after they did nothing and continue to sell it online ! PrimaForce-L-Carnitine-L-Tartrate-325g Be careful on this. I just want a full refund but they are not inclined to.