Update status needed, been more than a week I would like to know about my order detail it has dispatched or not, it's reference number is 1CGG-1C00-40B0. Kindly update as soon as possible team. It's been more than a week. Expansys.ae

Horrible customer service They canceled my order without notifying me. I tried to call their customer service number during business hours, and it played a recording on loop telling me to use the "live chat" feature on their website. Said live chat does not exist. I then sent an email to their support team, who sent me a completely useless response. Do not order from this company!

Problems with order - customer service non-responsive 1) Don't bother calling - nobody will answer no matter how long you wait 2) Customer service is only provided via emails, not timely, with a lot of frictions unless you have really easy case that does not cost them anything to solve. 3) I ordered a brand new item, but received a clearly used item. After several days of back and forth emails with customer service they authorized RMA admitting the problem, but still wanted me to pay for the return shipping even though it was problem on their behalf. 4) As of now still waiting for the reply. If I don't hear back from them soon I will raise the issue with VISA.

Quick efficient wonderful marvelous service I had a problem with the USB cable included with my Nexus tablet. I contacted the customer service manager and he resolved the problem quickly and efficiently. I honestly have not experienced any other online seller who responds so quickly to problems. I recommend this company highly. Thank you for being an honest online company.

note book got refb note book notice after 10 days mouse starts to stuck unless turnoff power and turn on back . can"t call them only fax or email by the time you get answer your return period gone which is only for fifteen days,now you stuck with your broken item or contract manufacturer which is very long procedure.