Return Policy We still have heard nothing from them after having received a damaged ER set of DVD's as well as some of the discs in Chinese. We cannot get in touch with them and have no way of getting a refund. Please does anyone actually have a contact number or even a return address??

Appreciate doing business with you. I would just like to thank you very much for the order which I received today. I am so pleased with it that I know I will be coming back to you time and again for my dvd`s. They are excellent value and also perfectly packaged. I am impressed.

Excellent service Dear Dvddeal.net, I received the replacement DVDs on Oct 5th and they are all in good condition. Thank you very much for your fast delivery and excellent service! I have become your loyal customer. Sincerely, Anne

Never, Never, Never Again I would like to simply repeat word for word what "Lorelei" wrote as it was nearly exactly what we experienced. Here's our story. We purchased the box set 7 seasons of Smallville. 42 Discs in all. We received it prompty. Hence the 1 star. From there it is all down hill. 21 discs either were dodgy or didn't work at all. No address is given on their website for refund while the return policy is that you must return the item for replacement or refund. I reported my problem and received a prompt email stating they woud replace the discs and I just had to give them a list of the defective discs. No return address provided. I did supply a list and I never heard from them again despite several emails over several weeks. No address to return. No replies to emails. Do not buy anything from these people. They don't deserve to be in business.

excellent service Within 10 days of ordering my set of DVDs i had them in excellent condition. Everything was perfect, DVDs, packaging (all in English), updates on order & fast delivery (to Australia). Thank you DVDdeal, i would not hesitate to buy from you again. Sincerely, Aysegul S.