Ordered a part for an LG A/C Ordered a part for an LG A/C . Wrong item sent. They promised to refund the amount but nothing done. Cannot get hold of anyone nor any case dispute answered. Gave up in the end.

Won't give a return authorization number Ordered a side rail for a crisper drawer for a Whirlpool refrigerator. Order was confirmed for 2 side rails. Parts came fairly promptly but were labeled as center rails. Turns out there is no side rail, the entire frame has to be replaced, which is not their fault. Contacted them about a return, completed the return authorization request form and they have been silent, despite me reaching out via their website three times. No unauthorized returns will be refunded and there is a 30 day limit after which no refund will be given. Do not buy anything from this company

The worst appliance parts store anywhere I ordered a refrigerator part LAST April and has never been delivered. I sent emails and all that came back were canned responses. I tried calling but the phone number only goes to voice mail. This place is a sham. DO NOT ORDER FROM THEM. I will keep posting bad reviews until I get my money back. And Applicance Parts 365, if you are reviewing this, you can check order #1332577 and send my money back if you want me to stop posting everywhere.

Refrigerator dispenser light came early… I ordered two light bulbs for my refrigerator dispenser because I could not find them anywhere else. They came and worked great. They even came one day before expected delivery.

Informative website and swift delivery The replacement dishwasher rack was exactly what I wanted and it fit perfect. Delivery was timely and the website was very informational. Helped me determine things like "do i need a silverware rack". Will use this site again for sure