The Bouncie device is great The Bouncie device is great. I get an alert if something is wrong with the vehicle or if it's just time for maintenance. I get an alert if my elderly mother (who still drives) strays outside a pre-defined area. I can open the APP at anytime to see exactly where her vehicle is located, or just to know that she has arrived at her destination, or back home safely everyday.

Lifesaver for us having an elderly… Lifesaver for us having an elderly parent driving but occasionally takes 5 minutes to update. Normally it updates every minute. When we are trying to help her drive, it is mighty inconvenient when it doesn’t update properly. We live in a metropolitan area so that shouldn’t be an issue. Other than that...no complaints!

Great design, terrible performance The design and concept are great, but the actual experience using the device as been a grade or two below mediocre. Not a single day without errors impairing its basic function ... wrong parking location (often half a mile away), missing trip data, frequent disconnect errors, etc. Customer service is responsive and even sent me a replacement device, but the problems persist. We live in a mid-size town with excellent cell coverage.

It has worked great most of the time It has worked great most of the time. There have been approximately 3 times that we received an error message about the location of the car when our son was actively driving. Other than those few times it has been great and since installing on our son's car he knows we will know how he is driving so he is much more careful and gets fewer alerts than when we first installed it.

Bouncie bricked my device, thinks I should just buy a new one The one star I gave is for the fact that when the service worked, it worked well. However, today I tried to reactivate my Bouncie device after a period when I didn’t need it, only to be told by support that they are “moving away from” the network my device works on, that it will no longer work, and that I will need to purchase a new one at full price. The only “discount” they’ll offer is a 2 month free subscription. No trade in program, because (in their words) they “simply are not offering” one. I’m now stuck with a completely useless device and no way to track my vehicles. And why would I bother buying another Bouncie device when I know they’ll probably just brick that one after a year or two because of another “network” change? Thanks, Bouncie!