Awesome Experience! I traded in my old iPad Pro 12.9 inch 1st gen for a like new 6th gen and it was flawless! I got a great deal, Simple Cell was very accommodating and the process was seamless. The new iPad I got was like-new condition however I don't think whoever had it before me ever even turned it on! 5/5 thanks Simple Cell!

Sent me used cases instead of new I ordered 30 pieces of Verizon Folio case for Galaxy Book in New condition on December 6th and delivered on December 8th, 2020. Upon delivery, it was noted that all 30 pieces had significant scratches and scuffs. SimpleCell was contacted the same day and notified of the problem. They asked for pictures which were provided and told me to wipe off the cases. I notified them of the damage again and they refused to accept responsibility or provide a return shipping label. They claim that the damage is not significant enough to warrant a prepaid shipping label. I asked for a manager escalation and was called on the phone by someone who was extremely rude. This person accused me of lying and said that there was nothing wrong with the product and I was making it all up. They refuse to tell me the name of the person I spoke to, but based on other reviews it was probably David Canada Jr. I had to file a claim via my payment provider and got my full money back. They also charge a PayPal fee surcharge during checkout which is prohibited by PayPal’s user agreement. TLDR: Customer service is terrible, escalate through your bank if you want your money back.

So easy to order and next day delivered! -

Fast shipping and low price Found a case for my phone while buying a open box nintendo switch. Came fast and nicely packaged. Recommended!

Scam Bought something from then it didn’t work and then I contacted them twice now and they refuse to respond to anything don’t buy from this company it’s all just a scam