Do Not fall for it-Scam RED ALERT, its a scammer company based in CHINA they are actually stealing other companies stores and products images and posting them as if they are theirs. I tried visiting their imaginary physical location in dubai which never existed at all, I tried getting in touch by email and phone number which NO ONE will answer you because they have nothing to say to clients other than fake and misleading information. save your money , your time and stay away.

This winder is a piece of art This winder is a piece of art. Their customer service was too notch!!! I actually broke one of the watch pillows right when I got it and asked them if I could buy one to replace and they said absolutely not and sent me 2 to replace! I was blown away every step of the way! Great product!!! Now I just need 3 more watches to fill it up!

Extremely slow processing Extremely slow processing. $3,000 were pulled out of my credit card 3 days ago (within seconds of ordering), but product hasn’t shipped yet and nobody in their chat team can tell me when it will ship. The company can not be reached via phone. Left voicemails are not being returned. Same with emails to their support mailbox. Very frustrating experience. Update Feb 27, The product arrived, but is missing some features, but Enigwatch is now very active in communication and supportive in finding a solution, thereore updating from 1 to 3 stars until resolved.

Bad experience.. SCAM Ordered this product December 14th for a Christmas gift and still had not arrived. Expected shipping and delivery was 2-7 days.. and 3 weeks later, I haven’t received anything. They emailed me on Dec 20th asking if the address I provided was correct, which it was so I’m not sure why they’d be asking me. If i’m paying almost $1000 for an item I am definitely making sure i’m entering my address correctly the first time around. I’ve emailed a couple of times and contacted support several times but I haven’t heard anything. I will be contacting my credit card company and reporting this as fraud.

Fast service Fast service I buy the impresario winder here and I love it. The ship is fast.