9 reviews out of thousands served ? Just wanted to clarify how untrustworthy these review services are. For example 9 reviews in 3 years hardly show what you can expect from any company especially ones that do thousands of transactions a month like this one. We do not solicit reviews from customers at checkout like 99% of the "highly rated " companies do (before a product even ships even!). We do not pay or offer incentives to customers for a review . We do not beg for a review from anyone. Bottom line these review services do not paint an accurate story of what you can expect since the complainers will always post first and 9 out of thousands served a month in 3 years hardly paint a real picture We are not perfect but we try to do what's right ! Thanks

DO NOT TRUST AVALIVE! I WAS SCAMMED FOR $3500. I ordered 2 pieces of equipment from AV Alive. The deal was the best I had seen online and i was skeptical. I called and spoke with a representative who reassured me I would be receiving the items advertised. Upon receiving my package I was given 2 inferior pieces of equipment than I had ordered. They were not the pictured items. When I called and complained they said that they accidentally had the wrong pictures up and the wrong description of the item. They then changed the pictures online and the description. I told them I would like to return the items because they were not what I ordered, what was described, or what was pictured before they modified the website. They told me they would accept the gear back but would charge me 33% of the price. DO NOT ORDER FROM HERE!

No Issues on Multiple Orders Ordered Chief Mounts from these guys often and if their was ever a delivery issue they always notified me in a timely fashion. Pricing is always better than the usual places and shipping has always been free . Only wish is that sometimes the tracking get stuck in spam but that's probably a fed ex issue.

AVAlive has been great through multiple purchases I've made multiple purchases from Bill and AVAlive. The staff has always been great and Bill has answered my technical questions anytime I had them. Shipping has always been prompt. My last purchase was a Blackmagic Design ATEM HD2. It's been great. The new design of the HD2 is a huge +. We use this switcher for a television program. It works beautifully. Will gladly purchase again from AVAlive.

All Good So Far "Have bought many items from AValive totaling thousands and outside of having to wait a few days for my trucking items due to weather I have never had anything but a good experience. If any issues arose like a damaged product that arrived once It was quickly handled and replaced, I will continue to use these guys for my Middle Atlantic AV racks and gear since their pricing is good and I can always get my rep on the phone."