STAY AWAY!!!! As a business owner, I understand the importance of honest feedback, which compels me to share my recent experience with Fortadore. My dealings with this company have unfortunately been marred by a series of frustrations and disappointments, leading me to advise potential customers to exercise caution.I recently invested over $13,000 in their top-line steamer/extractor, a significant amount for any business. Upon delivery, the equipment arrived damaged, and the accompanying chemicals were punctured and leaked due to what appeared to be inadequate packing. This initial setback was just the beginning. Fortadore's response to this issue was less than satisfactory. While they did promise a replacement, what I received was merely a repair of the damaged unit, which was returned in a used and poorly functioning state. Moreover, there was no attempt to replace the leaked chemicals, which further added to my losses.My attempt to resolve these issues was met with an unexpected proposal from Fortadore: to charge me thrice the shipping cost, almost $2,000, and a restocking fee for returns. This approach not only seemed unreasonable but also compounded the inconvenience and financial burden already experienced.An additional concern arose from the payment methods - Fortadore insisted on wire transfers or cashier’s checks only, a stipulation that, in hindsight, might be considered a red flag regarding their business practices.In summary, my experience with Fortadore has been deeply unsatisfying and costly. Their handling of the transaction, customer service, and problem resolution falls significantly short of professional standards. I regret my decision to engage with them and hope this review helps other businesses make more informed choices.

Excellent service and support Excellent service and support. Not just another example of interest in collecting payment but empathy and the right approach to my business needs. Thank You, #fortador. You are the best in the business. Love your machines and products. Business survives COVID 19 and even expanded 100% recommend

We have an amazing partnership with… We have an amazing partnership with Fortador. Our mobile detailing company depends on them regularly. We order upwards to 6-8 steamers at a time to supply all of our locations and enablement partners. Their communication is outstanding we know at all times where our shipment is, if there are any issues, if there's a delay, etc. Once when we were ordering steamers for our Canada location our sales rep was so helpful and knowledgable. He said that the steamers were selecting wouldn't work with their power grid and offered us better solutions. Top notch service.

Service has always been prompt since… Service has always been prompt since our very first phone call and every conversation in between even up to final delivery. Highly informative staff and staff educated me on all equipment and answered all my questions in depth.

Best customer service and quality product From the moment of me starting my research on the Fortador and reaching out to the Fortador team. My experience has been great! Not only has everyone been helpful with getting to the product. Our purchase was just as easy. From start to finish buying the Fortador was awesome. I’m looking forward to doing more business in the future.