Helen Morley
AUI needed to migrate my domains and not… I needed to migrate my domains and not having a clue I was assisted to get it all done with patience and straight forward instructions it all got figured out!!
CB
GBAnushree was pleasant and helpful Anushree was pleasant and helpful. I may need further assistance (as the project continues), but it has been a great experience for now!
KT
CAI cannot log in my account for months and losing my domains I cannot log in my account for months. Contacted customer support multiple times, tried out different solutions on my side, didn't work. They promised a fix on their end twice but weeks after I still cannot log in. Worst part is that my domain is expiring. I asked to get the authorization code twice to transfer my domains to renew them, but still, the promised email with the codes never arrive. I'm really disappointed with their customer support and their system seems very broken. I don't know how to fix it and it's really exhausting for me as the domain owner. At least give me my authorization code. This isn't hard right???
Madeleine Marigny Li
GBSuper Helpful!! Raghavendra was extremely helpful with all of my questions. I felt that they were answered enthusiastically and in depth. Will be reaching out if I need help again!
Samet Tezcan
AUThey withdrew money without my permission Last year, I bought a domain for $18.20 on May 13, 2023. This year, they withdrew $121.83 from my card without my permission. When I talked to customer service, they said that this was automatic renewal and we cannot refund this money. If it was a renewal, I don't understand why they withdrew $121.83 instead of $18.20 again. And they said they would not refund it. I will complain about this wherever necessary. They took my money without my permission. I want my money back.