Xiber LLC

4201 Millersville Rd Suite 105C, 46205, Indianapolis, United States
http://xiber.net
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4.50
Based on 20 Reviews

5

85.00%

4

0.00%

3

5.00%

2

0.00%

1

10.00%
About Xiber LLC

Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services. Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service. On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.

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Matthew Bloom
GB

Benjamin: Amazing; Xiber: Mediocre; I wish I could rate Xiber and support representative Benjamin separately. I had a support ticket left completely unassigned and without response for over a month. However, once I was able to find time to try a phone call, Benjamin took my call and was incredible to work with. Internet Service: B Support Systems (ticket & chatbot software): F Direct Support (human on phone/email): A+

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Makala Harris
GB

The representative was very helpful and… The representative was very helpful and he responded very quickly to my concerns. Great customer service. He was very friendly as well

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Lindy T
GB

Great service! I had a call with Benjamin about my residential Wi-Fi being spotty, and he was very friendly, patient, and professional! He quickly helped solve my problem (hopefully), and texted my phone to give me a way to contact Xiber quickly next time I have a Wi-Fi issue. Very happy with the customer service he provided!

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Cristian Garcia
GB

Great service! He was really great helped me out resolve my issue in no time! It was also much faster then expected

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Ben Mull
GB

My chat technician gave me great advice… My chat technician gave me great advice and also explained to me why I was having connectivity issues. It's always more helpful to know why there is an issue and how to solve it rather than just a solution. Thanks for the help Benjamin!

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