Excellent Customer Service Customer Service excellent. Helpful w/ questions. Bruce at N.Hollywood helped me greatly w/ a problem we were having and found a solution!

Great selection and service! Great selection and all the staff are very helpful. My only issue is with a couple of recent online orders and inventory issues. Online says in stock, but in store not actually in stock at the location I wanted to go pick up at which is close to me. After placing my order, I ended up not getting communication on status of order, just a confirmation I made the order. Waited for a while and no communication on the status. Would think online orders would be checked, stock checked and communicated to the customer. If I had ordered for shipping, they would have sent me the wrong item. Luckily I always go to pick up my orders as I caught it right away, but the last 2 times I ordered online the experience was not the way I had expected it to be.

Go Team Anaheim! I want to say hands-down I get the best service from KOA Anaheim. Sam, Sophia and Byron all compliment each other by working as a team. I don’t wanna make this review seem like everything is perfect because that’s not the world we live in so even when things go wrong they make it right and lead in with great customer service and personal skills. If you’re looking for a distributor that won’t treat you like a number this is the place! Thanks again “Sammy” and Company! Derrick Tristan Adapt Audio Video

When I went to pickup my online order When I went to pickup my online order, they said we don’t have the part you ordered. I asked why didn’t anyone call me? I put the order in 3 days ago! I drove 25min to North Hollywood pickup my order and had to cancel my appointment with my client that day. I lost about 1/2 day. From now I will call them before I go for online orders. This is very unprofessional and unacceptable. You need to be more proactive about your online inventory.

Jay always goes above and beyond to… Jay always goes above and beyond to help me with my orders and works with me what might be the right choices